FAQS

1. My PayPal Receipt shows Assisted Living Store, Inc.  Why?  Assisted Living Store, Inc., owns ElectricBlanket.NET. 
2. Are you the manufacturer of the products you sell? NO 
3. Are you Biddeford Blankets or Perfect Fit? NO.  We sell the products but are NOT the manufacturer.
4. I bought a blanket or mattress pad from another store/website.  Can you help me with manufacturer warranty issues?  NO
5. Blanket Control Issues - My control for my electric blanket or heated mattress pad stopped working can I buy a new one from your store?" NO - Only the manufacturer can sell you replacement parts.  See manufacturer links below.
6. My Sunbeam Blanket stopped working....can you help me?  NO -   Please do not contact us about Sunbeam products.   Sorry, we do not sell Sunbeam products.

If you did not buy your product from us please contact the company that you purchased the item from. We cannot help you unless you bought the item from us.  Sorry each year prior to posting this we would receive thousands of telephone calls and emails and we could not adequately provide support to our customers. Manufacturer Warranty Issues Each of the manufacturers below offers an extended warranty repair/replacement policy. Please click on the manufacturer's name below to locate their contact information: Biddeford (800) 789-6441 DRYGUY K&H Manufacturing - Pet Products Patented Products - ElectroWarmth® - (800) 990-4622 Perfect Fit Industries - Chattam & Wells® - (800) 299-1378 WarmRails  TriLite